Help Center

How Can We Help?

Find answers to common questions, reach our support team, or access resources to get the most out of CottFile.

Phone Support

Speak directly with our support team for urgent filing issues or technical assistance during business hours.

(225) 555-1234 →

Email Support

Send us a detailed message and our team will respond within one business day. Include your case number if applicable.

support@cottfiling.com →

Live Chat

Chat with a support agent in real time. Available during business hours for quick questions and guidance.

Coming soon →
Common Questions

Frequently Asked Questions

How do I create an account?
Click "Sign In" on the homepage and select "Create Account." You'll need a valid email address. Attorneys will be asked for their Louisiana Bar Number during registration.
What file formats are accepted?
We accept PDF documents up to 300 MB per file. All documents must be text-searchable PDFs. Our built-in PDF tools can help you convert, split, or combine documents before filing.
How do I check the status of my filing?
Log in to your account and visit the Dashboard. Each filing shows its current status — Draft, Submitted, Under Review, Accepted, or Rejected. You'll also receive email notifications on status changes.
Can I file in multiple parishes?
Yes. A single account lets you file across any connected Louisiana parish court. Select the appropriate court and parish when starting a new filing.
What if my filing is rejected?
You'll receive an email with the reason for rejection. Log in to view the clerk's notes, make corrections, and resubmit. Rejected filings are saved as drafts so you don't lose your work.
Is there a fee to file electronically?
Filing fees vary by court and case type. The system will display applicable fees before you submit. Payment processing is coming soon — currently, fees are displayed for reference only.
System Online

Support Hours

Monday — Friday8:00 AM — 5:00 PM CT
SaturdayClosed
SundayClosed
Filing System24/7 Available

Quick Links

After-Hours & Emergency Filings

The e-filing system is available 24/7 for submissions. Filings submitted outside business hours will be reviewed on the next business day. For time-sensitive or emergency filings, contact the Clerk of Court directly at (225) 555-1234.